The 10 Best Business Process Management Books to Read in 2022 (2022)

The 10 Best Business Process Management Books to Read in 2022 (1)Our editors have compiled this directory of the best business process management books to consider reading in 2022 based on Amazon user reviews, rating, and ability to add business value.

Sometimes, it’s helpful to look at an old-school approach to advance technologically. Business Process Management (BPM) systems are essential for your organization, but you should first ensure that it’s right for you and your team. While many free resources are available online (such as Solutions Review’s best practices articles, solutions directories, and buyer’s guides), doing things the old-fashioned way can be beneficial. Solutions Review has taken the liberty of researching you, having reviewed many books. We’ve carefully selected the best business process management books based on relevance, popularity, review ratings, publish date, and ability to add business value. Here they are in no particular order.

The Best Business Process Management Books

Book Title: BPM CBOK Version 4.0: Guide to the Business Process Management Common Body of Knowledge

OUR TAKE: This book by Tony Benedict, Mathias Kirchmer, Marc Scarsig, Pater Frantz, Raju Saxena, Dan Morris, and Jack Hilty provides readers with links and references to other sources in the broader BPM Common Body of Knowledge.

The 10 Best Business Process Management Books to Read in 2022 (2)This Guide to the BPM Common Body of Knowledge is an essential reference for anyone who practices Business Process Management. The primary purpose of this guide is to provide BPM practitioners with the fundamental Knowledge Areas, skills, and competencies that are generally recognized and accepted as common best practices. The Guide to the BPM CBOK provides a general overview of each Knowledge Area and discusses the skills and competencies necessary to become proficient in the practice of BPM.”


Book Title: Business Process Management: Practical Guidelines to Successful Implementations

OUR TAKE: John Jeston has updated his fourth edition of this text to include new and revised case studies, as well as an analysis of the risks and benefits of robotic automation and cognitive computing. This title is an excellent fit for senior business executives and students alike.

The 10 Best Business Process Management Books to Read in 2022 (3)“Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another and a unique emphasis on BPM’s interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines.”


Book Title: The Ultimate Guide to Business Process Management: Everything You Need to Know and How to Apply it to Your Organization

OUR TAKE: Theodore Panagacos is a former Management Consultant with Booz & Company. He has over 10 years of experience helping organizations design and implements business models that improve customer service.

The 10 Best Business Process Management Books to Read in 2022 (4)“In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast-track your organization’s strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient-sized book can be put to work in your organization immediately!”


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Book Title: Fundamentals of Business Process Management

OUR TAKE: This second edition textbook from Marlon Dumas, Marcello La Rosa, Jan Mendling, and Hajo A. Reijers results from the authors’ combined experience in the BPM space at the undergraduate and graduate levels and in the context of professional training. The book takes a step-by-step approach to the subject, making it a good fit for students.

The 10 Best Business Process Management Books to Read in 2022 (5)“This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modeling, analysis, redesign, and automation. Concepts, methods, and tools from business management, computer science, and industrial engineering are blended into one comprehensive and interdisciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.”


Book Title: The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

OUR TAKE:Susan Page’s book provides examples, checklists, quizzes, software tools, and formulas to guide readers through each step. Page also explores map processes, internal controls, and how to improve processes and implement them.

The 10 Best Business Process Management Books to Read in 2022 (6)“Written by an experienced process analyst, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to eliminate duplication and bureaucracy, control costs, establish internal controls to reduce human error, and test and rework the process before introducing it to your team. Whether you are new to BPI or a seasoned pro, this user-friendly how-to guide is your solution to turning your business into the well-oiled machine you know it can be.”


The 10 Best Business Process Management Books to Read in 2022 (7)

Book Title: Successful Business Process Management: What You Need to Know to Get Results

OUR TAKE: Paula Berman offers step-by-step instructions explaining how to take a systematic approach to process management, design key processes, document procedures, and revise existing processes when possible.

The 10 Best Business Process Management Books to Read in 2022 (8)“Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one settle on the perfect mix that will streamline activities and create smooth workflows? Successful Business Process Management has done all the homework for you. It provides a concise, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasé.”


Book Title: Business Process Change: A Business Process Management Guide for Managers and Process Professionals

OUR TAKE: This fourth edition text by Paul Harmon emphasizes the impact of disruptive technology in business and the need for agile transformation. The book also provides a best practice methodology, which can be tailored to an organization’s specific needs.

The 10 Best Business Process Management Books to Read in 2022 (9)“Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to general business process management that focuses on improving efficiency and productivity.”

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Book Title: High Performance Through Business Process Management: Strategy Execution in a Digital World

OUR TAKE: Mathias Kirchmer uses this book to present readers with value-driven business process management as a successful discipline to transform strategy into technology-based execution. Additionally, it explores how to achieve high performance in a digital business environment.

The 10 Best Business Process Management Books to Read in 2022 (10)“Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution.”


Book Title: Business Analysis and Process Modeling: A Beginner’s Guide to Business Strategy and Process Improvement

OUR TAKE: Ahmed Fawzy enables readers to learn how to avoid project failures, how to become a business analyst, how to realize business value, and how to model current processes and reassess them if needed.

The 10 Best Business Process Management Books to Read in 2022 (11)“ITIL Expert, Ahmed Fawzy, presents a remarkable approach to improve services. Based on 14 years of experience building services for various organizations of different sizes across all sectors, Ahmed answers the question: How do I align business analysis to generate business benefits?”


Book Title: Operations & Process Management: Principles & Practice for Strategic Impact

OUR TAKE: Nigel Slack and Alistair Jones have written multiple books together, includingOperations Strategy, Operations Management,and,Essentials of Operations Management.Both have many years of experience in the process management field.

The 10 Best Business Process Management Books to Read in 2022 (12)“Written by best-selling authors in their field, the fifth edition of Operations and Process Management inspires a critical and applied mastery of the core principles and processes which are fundamental to successfully managing business operations. Approaching the subject from a managerial perspective, this innovative text provides clear and concise coverage of the nature, principles, and practice of operations and process management.”


NOW READ: The Best Process Automation Titles for Your Bookshelf

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What are the 5 pillars of business process management? ›

The BPM lifecycle consists of five different stages including design, model, execute, monitor, and optimize. During each stage, specific activities are carried out in order to achieve the most efficient way to conduct business operations.

What are the 3 main business processes? ›

Business Process Design - Three Types of Business Processes
  • Operational process.
  • Supporting process.
  • Management process.

What is business process management PDF? ›

Business process management (BPM) is dedicated to analyzing, designing, implementing, and continuously improving organizational processes. While early contributions were focusing on the (re-)design of single processes, contemporary research calls for a more holistic view on the management of organizational processes.

What are the 6 fundamental of business management? ›

Generally, the six functional areas of business management involve strategy, marketing, finance, human resources, technology and equipment, and operations.

What is the 5 step business process? ›

DMAIC is an acronym for the five-step cycle used for process improvements. These five steps are: Define, Measure, Analyze, Improve and Control.

What are the six 6 business process management phases? ›

The six phases of business process management, as identified in Villanova's Essentials of BPM course, are Assess, Design, Model, Implement, Monitor and Modify.

What are the 5 stages of business? ›

The Five Stages of a Business Life Cycle
  • Stage 1: Seed and development. So, you've had a great idea for a business ' congratulations! ...
  • Stage 2: Startup. ...
  • Stage 3: Growth and establishment/survival. ...
  • Stage 4: Expansion. ...
  • Stage 5: Maturity and possible exit.
11 Nov 2019

What are the four 4 basic management processes? ›

They were initially identified as five functions by Henri Fayol in the early 1900s. Over the years, Fayol's functions were combined and reduced to the following four main functions of management: planning, organizing, leading, and controlling.

What are the four basic business processes? ›

Concept-to-product. Market-to-customer. Order-to-cash, and. Demand-to-supply.

What are the most critical business processes? ›

Generally speaking, the key processes that animate a healthy, functional business operation are: Customer relationship, service, delivery, and strategy. Cyber, privacy, legal, and financial risk management. Human resources, human capital management, and employee development.

What is BPM with example? ›

BPM is usually defined as a discipline or practice, but it is also an umbrella term to describe tools. Here's a fundamental example: BPM is usually defined as a discipline or practice – similar to DevOps, for example – rather than something you buy or otherwise simply implement and complete.

What is business process in simple words? ›

A business process is a collection of linked tasks that find their end in the delivery of a service or product to a client. A business process has also been defined as a set of activities and tasks that, once completed, will accomplish an organizational goal.

What is business process management in simple terms? ›

Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve and optimize business processes. A business process coordinates the behavior of people, systems, information and things to produce business outcomes in support of a business strategy.

What are the 7 fundamentals of management? ›

According to the ISO 9001:2015 standard, there are seven principles of quality management.
These principles are:
  • Customer focus.
  • Leadership.
  • Engagement of people.
  • Process approach.
  • Improvement.
  • Evidence-based decision making.
  • Relationship management.
30 Mar 2021

What is the most important part of business management? ›

The most important element of strategic management is the formulation of the organization's goals, taking into account external factors such as regulation, competition and technology.

What are the 12 steps to starting a business? ›

12 Steps to Starting a Small Business
  1. Step 2: Write a business plan. ...
  2. Step 3: Fund your business. ...
  3. Step 4: Determine your business structure. ...
  4. Step 5: Choose and register a business name. ...
  5. Step 6: Create a marketing plan. ...
  6. Step 7: Get a Tax Identification Number. ...
  7. Step 8: Open a business bank account. ...
  8. Step 9: Figure out your taxes.
2 May 2019

What are the 9 steps to start a business? ›

9 Steps to Help You Start a Startup
  • Start with a Great Idea. ...
  • Make a Business Plan. ...
  • Secure Funding for Your Startup. ...
  • Surround Yourself With the Right People. ...
  • Make Sure You're Following All the Legal Steps. ...
  • Establish a Location (Physical and Online) ...
  • Develop a Marketing Plan. ...
  • Build a Customer Base.

What does TQM mean? ›

Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services.

Which technique improves a business process? ›

Business process improvement (BPI) is a practice in which enterprise leaders analyze their business processes to identify areas where they can improve accuracy, effectiveness and efficiency and then make changes within the processes to realize these improvements.

What is Kaizen technique? ›

Kaizen, or rapid improvement processes, often is considered to be the "building block" of all lean production methods. Kaizen focuses on eliminating waste, improving productivity, and achieving sustained continual improvement in targeted activities and processes of an organization.

What are the 5 stages in BPM life cycle? ›

The BPM lifecycle is considered to have five stages: design, model, execute, monitor, and optimise.

What is Six Sigma in business process management? ›

Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services.

What are the 5 critical parts of every business? ›

At the core, every business is fundamentally a collection of five Interdependent processes, each of which flows into the next:
  • Value-Creation. Discovering what people need, want, or could be encouraged to want, then creating it.
  • Marketing. ...
  • Sales. ...
  • Value-Delivery. ...
  • Finance.

What are the 4 growth strategies? ›

The four growth strategies

These are Product, Placement, Promotion and Price. Where the Four Ps focus on audiences, channels & pricing, the Ansoff Matrix is more effective for a broader view of markets and uses the older Four P framework within each of the 4 Ansoff quadrants.

What makes a small business successful? ›

Successful small businesses are customer-focused, which means they understand the needs of their current customer bases. Satisfied customers can drive profits through repeat business and referrals.

What are the 3 roles of a manager? ›

Managers' roles fall into three basic categories: informational roles, interpersonal roles, and decisional roles.

What are the 8 types of management? ›

8 Types of Management Styles
  • Democratic management style. The democratic management style is rooted in collaboration. ...
  • Laissez-faire management style. ...
  • Autocratic management style. ...
  • Charismatic management style. ...
  • Coach management style. ...
  • Pacesetting management style. ...
  • Bureaucratic management style. ...
  • Transactional management style.

What are the 6 types of management? ›

6 Types of Management Styles
  • Commanding Management. ...
  • Visionary Management. ...
  • Affiliative Management. ...
  • Democratic Management. ...
  • Pacesetting Management. ...
  • Coaching Management.
4 Mar 2021

What are the two methods of business processing? ›

The above definition distinguishes two types of processes, primary and support processes, depending on whether a process is directly involved in the creation of customer value, or concerned with the organization's internal activities.

What are the two types of business process? ›

In addition to the core, support, and long-tail processes, there are two other types of business processes: strategic and management processes. As with support processes, these strategic and management workflows don't directly add customer value or generate revenue.

What are the key 3 challenges facing most businesses? ›

Business challenges
  • Maintaining quality customer relationships.
  • Meeting customer needs.
  • Preserving a good reputation.
  • Retaining employees.
  • Finding an effective brand.
  • Marketing in a saturated marketplace.

What are the 5 critical success factors of a business? ›

As a reminder, the 5 Key Success Factors are:
  • Strategic Focus (Leadership, Management, Planning)
  • People (Personnel, Staff, Learning, Development)
  • Operations (Processes, Work)
  • Marketing (Customer Relations, Sales, Responsiveness)
  • Finances (Assets, Facilities, Equipment)
1 Apr 2015

What are the 5 critical business challenges? ›

Our survey told us that five types of challenges top leaders' lists: generating revenue, time, leadership, growth/strategy, and marketing.

What are BPR tools? ›

Tools used in Business Process Reengineering can include organizational charts, workflow analysis, benchmarking, job descriptions, business process mapping, and others.

What is normal BPM by age? ›

Toddler (1 to 3 years): 98 - 140 bpm*. Preschool (3 to 5 years): 80 - 120 bpm. School-age (5 to 12 years): 75 - 118 bpm. Adolescents (13 to 18 years): 60 - 100 bpm.

What is difference between BPO and BPM? ›

BPM is similar to BPO in many aspects, except that a BPM expert takes responsibility for delivering the full business process along with hiring, training, and retention of the staff members.

How do you read business processes? ›

Business process analysis consists of 6-steps:
  1. Identify and define your goals.
  2. Identify the process to be analyzed.
  3. Collect information.
  4. Map out the process.
  5. Analyze the process.
  6. Identify the potential for business process improvement.
7 Oct 2020

What is business process life cycle? ›

Stages of the business process lifecycle

In order, there is a cycle to follow to implement continuous improvement into an organization. It's called the business process lifecycle. As the name says, it is a cycle in an endless way. The steps are modeling, implementation, execution, monitoring and optimization.

How many stages are there in business process? ›

As with many organisational concepts, business process management has a lifecycle.

Is business process management a good career? ›

According to the Bureau of Labor Statistics (BLS), the job outlook for business process managers is strong. The BLS projects that employment in the field of operations research, which includes business process management, is expected to grow by 27% in the coming decade.

Why is BPM Important? ›

BPM enables organizations to align business functions with customer needs, and helps executives determine how to deploy, monitor and measure company resources. When properly executed, BPM has the ability to enhance efficiency and productivity, reduce costs, and minimize errors and risk – thereby optimizing results.

What are BPM tools used for? ›

BPM tools are used to design a systematic approach to optimize business processes. They are used to model, implement, and automate business workflows with the goal of improving corporate performance by minimizing errors, inefficiencies, and miscommunication.

What is the 5 step management process? ›

The five stages of the process are goal-setting, analysis, strategy formation, strategy implementation and strategy monitoring.

What are the main pillars of PPM? ›

The five pillars of the PPM support organization include patient experience, people, compliance, technology, and marketing. These core themes lay the foundation for multi-site expansion.

What are the five steps in the management process? ›

  1. Clarify your vision. Setting well-defined goals should clarify your vision for your organization. ...
  2. Collect and analyze information. This stage is important because the information you gain can have an impact on the next two steps. ...
  3. Devise a strategy. ...
  4. Execute your strategy. ...
  5. Evaluate and control.

What are the 4 management strategies? ›

The four phases of strategic management are formulation, implementation, evaluation and modification.

Who is father of TPM? ›

One of the first companies to gain from this was Nippondenso, a company that created parts for Toyota. They became the first winner of the PM prize. An internationally accepted TPM benchmark developed by the JIPM Seiichi Nakajima is therefore regarded as the father of TPM.

What is TPM and OEE? ›


What is the difference between TPM and TQM? ›

TQM, or total quality management, is a management philosophy based on quality control, whereas total productive maintenance, or TPM, is a concept focused on improving maintenance processes through predictive and preventative maintenance.

What are the 3 C's of the change management? ›

The three-C principle can help you overcome this change management challenge. Managers should ensure the changes they are communicating are clear, compelling, and credible.

What are two of the most important steps in the strategic management process? ›

Gather and Analyze Information

Examine any external or internal issues that can affect your goals and objectives. Make sure to identify both the strengths and weaknesses of your organization as well as any threats and opportunities that may arise along the path.


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