Best Books for Leaders in Tech: the Waydev Selection (2022)

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If you are working your way up the career ladder as a newly promoted Engineering Manager or aspiring to a C-suite position as a CIO or CTO, you know that becoming a good software engineering leader is not as easy as following a 10-step plan.

Daily, there are complex situations you need to tackle which require interpersonal and technical skills, combined with communication and people skills. After a closer look, you might realize that it all breaks down to several variables: the support you offer to your team, how you assess their results, the ways individuals engage with one another, their approach to projects, performance, and work ethics.

You need more than past experiences to react to different situations, especially if you are just starting. You need to understand other people’s perspectives, strategies, negative and positive events, and how it all affects your project delivery.

For a bird’s eye view on how your team if performing and to align your development process to business requirements and increase velocity, you have Waydev. We bring you the solutions to efficiently monitor, measure and optimize your projects.

To prepare for a leadership position or upgrade your leadership style and reduce your chances for mistakes and expand your horizons we made a list of the best books for engineering managers. In this selection, we have included titles that offer a more technical perspective and titles that teach you how to develop your management, leadership, and people skills. Moreover, you can also download our newly released Waydev Data-Driven Engineering Leadership in 2022, the engineering management eBook that showcases how to use data in your daily activities to boost velocity and team performance.

1. Data-Driven Engineering Leadership in 2022

When we started working on the Data-Driven Engineering Leadership eBook, back in 2020, our objective was to create one of the best eBooks for leaders in tech, taking into account the year’s challenges. We aimed to showcase how you may use data to gain an edge over the competition, increase software development velocity and product awareness, and foster a continuous improvement culture.

Our analysis shows that over 30% of the engineering teams’ work is unplanned. While this affects overall performance and efficiency, experience has shown us that unplanned work is difficult to track by most engineering leaders and, subsequently, hard to reduce.

Best Books for Leaders in Tech: the Waydev Selection (1)

Download the eBook here!

(Video) Velocity Demo: Align, Deliver, and Improve with Engineering Intelligence

This is where Waydev comes in. By connecting to your project management tools, such as Jira and Jira Enterprise, we deliver the necessary data to assess your unplanned work and your team’s performance and dynamics.

Data-Driven Engineering Leadership in 2022 walks you through important engineering management metrics and how to use data to improve team output and optimize day-to-day interactions, such as daily stand-ups, retrospectives, and performance meetings.

2. Accelerate: The Science of Lean Software and DevOps

Another popular engineering management book, Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations, was written by Dr. Nicole Forsgren, Jez Humble, and Gene Kim. The piece is meant to help engineering managers measure software development performance by going beyond the classical, quantitative metrics – such as lines of code or the number of commits – that don’t offer a comprehensive view of their projects.

To develop Accelerate, the authors deployed four-year research among over 2,000 companies of different sizes from various industries, like manufacturing, finance, and agriculture.

They assessed the strategies of software deployment organizations. They identified four key metrics that they could use to accelerate a project’s path from “committed to mainline” to “running in production” in mere hours compared to months. Also known as the DORA metrics, these are Deployment Frequency (DF), Lead Time to Change (LTTC), Mean Time To Recovery (MTTR), and Change Failure Rate (CFR).

Waydev enables you to track DORA metrics by automatically pulling data from CI / CD pipelines. The approach ensures that engineering managers access a dashboard that showcases each team’s output and assesses DevOps performance. Discover more about how to make Accelerate metrics work for you in this article.

3. The Manager`s Path: A Guide for Tech Leaders Navigating Growth and Change

The Manager’s Path: A Guide for Tech Leaders Navigating Growth and Change is considered one of the best books for leaders in tech because it takes professionals from the first steps in the career ladder to mentoring, senior management, and C-suite roles, describing the responsibilities and approaches of CTOs and VPs of Engineering.

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What makes it a particularly excellent engineering management book is its focus on technical and managerial aspects and the comprehensive, chronologically accurate perspective on the manager’s path. This means that, depending on their positions, readers may strategically focus on the chapters intended for them.

Moreover, the book also covers specific interactions, like one-to-one meetings, performance reviews, firing professionals that are not performing according to standards, delegating work, and dealing with dysfunctional teams. This way, it offers tech leaders beneficial, applicable advice.

4. The Principles of Product Development Flow: Second Generation Lean Product Development

When it comes to engineering manager books, The Principles of Product Development Flow: Second Generation Lean Product Development is a must-read. The piece is considered one of the best in its field, as it offers essential insights into DevOps.

The author approaches product development as systematic processes that may constantly be modeled and improved. Moreover, its economic perspective sees metrics as economic values, which helps readers focus on pragmatical, real-life aspects instead of theoretical concepts.

The book is organized into specific principles, so you can use it to approach different topics and generate conversations among team members to ensure they internalize standards and create alignment.

Extremely technical, this is an excellent read for engineers new to DevOps management roles, which will appreciate the author’s small-batch approach.

5. An Elegant Puzzle: Systems of Engineering Management

An Elegant Puzzle is one of the engineering management books filled with “Aha!” moments. This Will Larson book is a result of his experience as an engineering manager who has worked for companies like Yahoo, Digg, Uber, and Stripe.

The author approaches daily management responsibilities, sharing what worked for him. He discusses engineering pain points that apply to companies and projects of different sizes, focusing on handling technical debt, sizing teams, and growing seniority levels across teams. The book makes a case for combining engineering principles with a human-centric approach to enjoy technical and operational benefits.

Written in a light, conversational tone, the book is excellent for those aspiring to an engineering career and for HR and operational professionals looking to empathize with the field.

(Video) Project Ronin's Transformation With ACCELERATE | The Power of Engineering Metrics

6. Staff Engineer: Leadership Beyond the Management Track

Staff Engineer: Leadership Beyond the Management Track defines technical leadership archetypes without focusing on the engineering management career. This is quite an undocumented field, so Will Larson’s book clarifies the highly misunderstood role of staff engineers. He offers definitions and explains what lies beyond the long-term technical strategy and the overall responsibilities of the position.

Moreover, the author complements these theoretical aspects with realistic scenarios, studies, and interviews. Interestingly, more than half of the quotations are from women, which gives the topic a balanced approach.

7. Managing Humans: Biting and Humorous Tales of a Software Engineering Manager

Managing Humans: Biting and Humorous Tales of a Software Engineering Manager is not your typical engineering management book. The author, Michael Lopp, who occupied leadership positions at companies like Apple, and Netscape, shares his Silicon Valley stories, showcasing how people relations occur in the real world, where people feel immense pressure to succeed.

The book has 3 parts, which focus on the skills managers need to make it, how engineers and managers create and use organizational processes, as well as developing talent, recruiting and offering a good career path to people.

Information is organized into entertaining stories, which are insightful and which offer examples of how people behave in certain situations, expanding readers’ visions of interpersonal relations, meetings, feedback, and daily activities.

8. Software Engineering at Google: Lessons Learned from Programming Over Time

Software Engineering at Google: Lessons Learned from Programming Over Time is an engineering management book that sounds very specific as it studies how this industry leader delivers and maintains software.

Its authors, Titus Winters, Tom Manshreck, and Hyrum K. Wright, software engineers, respectively technical writers at Google, take readers on a ride in one of the companies that are most accustomed to managing change and that uses a live codebase to its full potential.

Moreover, the book also focuses on showcasing the differences between engineering and programming and how organizational culture enhances performance.

Not many companies operate at the same level as Google, so some challenges and examples may be significantly more prominent than those you face. Still, their role is to help you see your situations differently and identify new perspectives that may help.

(Video) Tailor Your Processes to be as Data-Driven as Your Systems | CMG Impact Keynote

9. The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win is centered around the story of Bill Palmer, the IT Manager of Parts Unlimited, who is asked by the CEO to report directly to him and to solve the company’s most challenging new IT initiative, the Phoenix Project, in just 90 days.

To bring clarity and improve the company’s situation, Bill developed a strategy comparing plant manufacturing with IT deliverables. Starting from this approach, the IT Manager focuses on reorganizing company flows and communications and transforming operations.

The book presents the company’s DevOps journey, emphasizing situations with which professionals relate and enabling tech leaders to draw valuable lessons.

10. Team Topologies: Organizing Business and Technology Teams for Fast Flow

Team Topologies: Organizing Business and Technology Teams for Fast Flow is one of the best books for leaders in tech and for anyone trying to understand how development teams work.

The book written by IT consultants Matthew Skelton and Manuel Pais identifies 4 types of teams

and 3 types of interactions and shares tips and tricks on developing good patterns that contribute to making software architecture clear and sustainable.

Team Topologies presents a team-first approach to things and may be used as a step-by-step guide to organizational design.

How elite engineering managers develop their full potential with knowledge from books and accurate data

Engineering leadership books are beneficial, as they offer you some insight on how to develop and manage teams, organize daily tasks and deliver upon your responsibilities. In real life, however, you will need more than advice provided by even the best engineering management books out there.

You will need concrete data in order to make the right decisions – data-driven decisions that will, in turn, help you scale your software development projects while keeping a clear view on how your team is performing.

(Video) Jellyfish Engineering Metrics Benchmarks | Demo

By providing a solution that analyzes engineering teams’ output without any manual input Waydev complements the know-how gathered from books and helps engineering leaders, CTOs and executives optimize daily operations and team dynamics.

Book a free demo and join thousands of engineering teams from Fortune 500 companies who are already using Waydev!

FAQs

What is the best book to be a good manager? ›

9 Books Every Manager Should Read
  • How To Win Friends and Influence People.
  • The 21 Irrefutable Laws of Leadership.
  • The Art of War.
  • 7 Habits of Highly Effective People.
  • Good to Great.
  • Leadership.
  • The One Minute Manager.
  • The Effective Executive.

Are leadership books useful? ›

As difficult as it may be to step away from the office, reading a variety of books on leadership is an important key to refueling and refocusing yourself as a leader. For instance, it helps reveal your strengths, weaknesses, and provide the tools needed for innovation and growth.

What makes a great tech manager? ›

An effective IT manager's skill set includes solid communication, problem-solving, decision-making, time management, organization and the ability to think and act strategically.

What books great leaders read? ›

15 Leadership Books To Inspire Every Type of Leader
  • Meditations by Marcus Aurelius. ...
  • Man's Search for Meaning by Viktor Frankl. ...
  • The Alchemist by Paulo Coelho. ...
  • The Truth About Leadership by James M. ...
  • Good to Great: Why Some Companies Make the Leap…and Others Don't by Jim Collins.
16 Nov 2022

Which books read successful leaders? ›

Below are the best leadership and self-help books for anyone who wants to work on their mindset, emotional regulation, and beyond.
  • The Gifts of Imperfection, by Brené Brown. ...
  • The Art of Possibility, by Rosamund Stone Zander and Benjamin Zander. ...
  • The 7 Habits of Highly Effective People, by Stephen R.
27 Sept 2022

What are the top 3 skills of a manager? ›

Robert Katz identifies three types of skills that are essential for a successful management process: Technical skills. Conceptual skills. Human or interpersonal management skills.

What are the top 5 qualities of a manager? ›

And without these skills and qualities, your employees and the workplace could suffer.
...
  • Good managers know how to communicate. ...
  • Good managers know how to listen. ...
  • Good managers lead with confidence. ...
  • Good managers care about and take care of their teams. ...
  • Good managers are authentic.
9 Aug 2021

What are the 4 skills managers need? ›

The following are 6 essential skills that managers need to have in order to manage employees effectively and efficiently to get the best from them.
  • Good communication. ...
  • Good Organisation. ...
  • Team Building. ...
  • Leadership. ...
  • Ability to Deal with Changes Effectively. ...
  • Domain Knowledge.

How can I develop my leadership skills? ›

9 Ways To Develop Your Leadership Skills
  1. Practice discipline. A good leader needs discipline. ...
  2. Take on more projects. A great way to develop your leadership skills is to take on more responsibility. ...
  3. Learn to follow. ...
  4. Develop situational awareness. ...
  5. Inspire others. ...
  6. Keep learning. ...
  7. Resolve conflicts. ...
  8. Be a discerning listener.
12 May 2022

What are the 7 importance of leadership? ›

A leader must be able to motivate their team. A team that is easily motivated will overcome obstacles to achieve goals. A good leader will understand the different needs of each team member and knows ways to satisfy them. By creating a great environment, it will support and encourage team members.

Why do great leaders read? ›

Reading can improve intelligence, increase vocabulary, increase communication skills, and improve a leader's ability to work with and understand others. Leaders do not just read business books. The Harvard Business Review notes that “reading novels can improve empathy and understanding of social cues…

What are the signs of a good tech leader? ›

A good Tech Lead is:
  • Great at organization and vision.
  • A productive member of the team.
  • A software engineer who still codes.
  • Able to suppress their ego and admit their mistakes.
  • A team player who is proud when other team members succeed.
  • Involved in critical decisions but not all decisions.

What skills should a technical leader have? ›

Examples of technical lead skills
  • Communication. A technical lead uses communication skills to strengthen their work relationships with their team and managers. ...
  • Project management. ...
  • Systems testing. ...
  • Analytical thinking. ...
  • Problem-solving. ...
  • Attention to detail. ...
  • Coding. ...
  • Leadership.
25 Mar 2022

What are strong technical skills? ›

Technical skills are the specialized knowledge and expertise required to perform specific tasks and use specific tools and programs in real world situations.
...
Technical skills examples
  • Data analysis.
  • Web development.
  • Computer programming languages.
  • Financial management.
  • Bookkeeping.
  • UX design.
  • Graphic design.
  • Writing.
4 Nov 2022

How many books do top CEOs read? ›

What do the world's most successful people have in common? They read. A lot. Most CEOs and executives read four to five books per month.

What we should read for CEO? ›

"The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers" by Ben Horowitz. This book captures what it's really like to lead a startup. Get practical advice on how to manage tough problems they don't cover in business school. Review: "This book can be read as 'The Art of War' for business.

What book should every tech entrepreneur read? ›

1. The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses by Eric Ries. The Lean Startup is one of the bestselling tech startup books.

What are the top 7 keys to successful leadership? ›

7 Keys to Becoming a Super Effective Leader
  1. Don't take It all too seriously. Without a doubt, running a company is serious business. ...
  2. Recognize achievements. Every employee wants to do a good job. ...
  3. Set goals. ...
  4. Delegate wisely. ...
  5. Think about lasting solutions. ...
  6. Make time for employees. ...
  7. Communicate.
29 Jan 2018

What is the most successful book? ›

25 Best-Selling Books of All-Time
  • #1 – Don Quixote (500 million copies sold) ...
  • #2 – A Tale of Two Cities (200 million copies sold) ...
  • #3 – The Lord of the Rings (150 million copies sold) ...
  • #4 – The Little Prince (142 million copies sold) ...
  • #5 – Harry Potter and the Sorcerer's Stone (107 million copies sold)

What's the difference between a leader and a manager? ›

The main difference between leaders and managers is that leaders have people follow them while managers have people who work for them. A successful business owner needs to be both a strong leader and manager to get their team on board to follow them towards their vision of success.

Which skill is required the most in top management? ›

The following are six essential management skills that any manager ought to possess for them to perform their duties:
  1. Planning. Planning is a vital aspect within an organization. ...
  2. Communication. Possessing great communication skills is crucial for a manager. ...
  3. Decision-making. ...
  4. Delegation. ...
  5. Problem-solving. ...
  6. Motivating.
26 Oct 2022

What are the 3 roles of a manager? ›

Managers' roles fall into three basic categories: informational roles, interpersonal roles, and decisional roles.

What makes you a strong leader? ›

Respectful: Great leaders treat their teams with respect, gaining respect in return. Transparent: Being open and honest makes work more efficient and enjoyable. Trusting: Leadership requires delegation–trusting their team to complete what they are assigned with excellence produces positive morale and mutual respect.

What are the 8 traits of a good manager? ›

8 Traits of Effective Managers
  • Practice Open Communication. ...
  • Turn Feedback into Action. ...
  • Establish and Maintain Trust. ...
  • Foster a Culture of Belonging. ...
  • Provide Support in Weathering Change. ...
  • Encourage Collaboration. ...
  • Support Career Development. ...
  • Walk the Walk.
28 Apr 2021

What is your style as a leader? ›

Your leadership style refers to the method you adopt to guide, monitor, and motivate your team. Some leaders use more than one leadership style. You should know how to use various leadership styles to suit your goals at a certain time.

How do I become a manager with no experience? ›

Here are 8 steps to get hired as a manager if you've never managed people before:
  1. Seek out education. ...
  2. Lead a project. ...
  3. Mentor a teammate. ...
  4. Support your supervisor. ...
  5. Revise your resume. ...
  6. Explore internal opportunities. ...
  7. Consider assistant manager roles. ...
  8. Prepare for interviews.
9 Nov 2021

What is the top reason managers fail in their role? ›

Research conducted by CEB shows that 60 percent of new managers fail within the first 24 months of their new position. And according to Steve Smith, the author of Managing for Success: Practical Advice for Managers, the main reason why most new managers fail is because they were never properly trained to manage.

What are the 7 core skills of a leader? ›

7 Essential Qualities of a Leader
  • Clear Communication. ...
  • Strong Ethics and Standards. ...
  • Organization. ...
  • Expresses Expectations. ...
  • Nurtures Growth. ...
  • Flexible to Change. ...
  • Creates Feeling of Togetherness.
3 Jul 2017

What are the five 5 leadership skills? ›

What Are the Top Five Skills Necessary for Effective Leadership?
  • Decisiveness. Leaders must make difficult decisions — often quickly — and justify their choices to colleagues and employees. ...
  • Critical thinking. ...
  • Motivation. ...
  • Integrity. ...
  • Team building.
12 May 2022

What are the 3 most important values as a leader? ›

Core values of a leader make for great leadership

Vision. Communication. Reinforcement and influence. Empathy.

What are the 4 elements of leadership? ›

People. Progress., nearly 300 C-level business leaders across the globe cite, 'leaders who lead by example,' 'clear purpose,' 'clear communication,' and 'trust' as key elements that influence highly effective workplace cultures. These four elements, when strengthened, build effective leadership skills.

What are the 4 Roles of a team leader? ›

Team Leader Responsibilities:

Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.

How do you read like a leader? ›

My last argument for reading as a strong leadership habit is that it can be highly motivating.
...
Here are my tips.
  1. Keep a pen handy. ...
  2. Don't skip the introduction or footnotes. ...
  3. Create reading hygiene. ...
  4. Journal.
8 Oct 2020

Do happy leaders lead better? ›

As predicted, we found that leaders who experienced more pleasantness at work were rated by their subordinates as more transformational, and this relationship was partially mediated by leaders' affective organizational commitment.

How many books should a leader read? ›

In fact, the average number of books read by a CEO is 60 books per year, or five books each month. “What I know for sure is that reading opens you up,” says Oprah, “It exposes you and gives you access to anything your mind can hold. What I love most about reading—It gives you the ability to reach higher ground.”

Is tech lead higher than manager? ›

The main difference between an engineering manager and a tech lead. The main difference between an engineering manager and a tech lead is that an engineering manager is in charge of people and processes, whereas tech leads are more in charge of systems and hands-on coding.

What are the signs of a weak leader? ›

The Top 7 Qualities of Bad Leadership:
  • You Lack Vision or Company Values. ...
  • You Fail to Produce Positive Results. ...
  • You Are Self-Centered. ...
  • You Lack Empathy. ...
  • You Fail to Communicate. ...
  • You Are Inflexible. ...
  • You Lack Humility.

What do tech leaders read? ›

6 must-read books for Business Technology leaders
  • The CIO Paradox: Battling the Contradictions of IT Leadership by Martha Heller. ...
  • Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias by La'Wana Harris. ...
  • The Making of a Manager: What to do When Everyone Looks to You by Julie Zhuo. ...
  • Mindset by Carol Dweck.
2 Jun 2022

Is being a tech lead hard? ›

Unfortunately, a Tech Lead is a role that can be quite complicated and challenging given how many roles it encompasses. “… a Tech Lead takes on traits that other roles may have, such as a Team Lead, Architect or Software Engineering Manager but they remain hands-on with code.”

How much do tech leads make? ›

How much does a Technical Lead make in the United States? The average Technical Lead salary in the United States is $138,297 as of October 27, 2022, but the salary range typically falls between $124,240 and $153,181.

What are the four technical skills? ›

What are technical skills?
  • Programming languages.
  • Common operating systems.
  • Software proficiency.
  • Technical writing.
  • Project management.
  • Data analysis.

Which IT skill is most in demand? ›

Essential IT skills
  1. Security. Security should be foundational to any IT team. ...
  2. Programming. Being able to program will be a must for those who want to develop software, web applications, and websites. ...
  3. Systems and networks. ...
  4. Data analysis. ...
  5. DevOps. ...
  6. Cloud computing. ...
  7. Machine learning.
4 Nov 2022

Are technical skills hard or soft? ›

Hard skills, or technical skills, are measurable abilities and knowledge that come through learning and can be job or task-specific. Everyone has skills that are important at work and for your independent development. These skills can also make you stand out in your job search.

How can I improve my technical skills at work? ›

10 Ways to Improve Your Technical Skills
  1. Read technical books. One of the best ways to improve your technical skills is by reading books. ...
  2. Read online tutorials. ...
  3. Hang out with geeks. ...
  4. Subscribe to technical magazines. ...
  5. Take classes. ...
  6. Create your own web site. ...
  7. Build your own PC. ...
  8. Embrace a variety of software.
21 Aug 2006

What is your favorite quotation about leadership? ›

“A leader is like a shepherd. He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind.” - Nelson Mandela. This is one of my favorite leadership quotes. A good leader knows when to lead and when to step back.

Who is best author on leadership? ›

A staple in any list of the best books on leadership, Stephen R. Covey's The 7 Habits of Highly Effective People has been read by millions of people worldwide. First published in 1989, Covey's book's timeless insights cover proactivity, time management, and how to take the lead on what's within your control.

What is the best leadership quote? ›

100 Best Quotes On Leadership
  • A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves. — ...
  • Where there is no vision, the people perish. — ...
  • I must follow the people. ...
  • You manage things; you lead people. —
16 Oct 2012

What is your idea about leadership? ›

Leaders set direction and help themselves and others to do the right thing to move forward. To do this they create an inspiring vision, then motivate and inspire others to achieve it. They also manage delivery of the vision, either directly or indirectly, and build and coach their teams to make them ever stronger.

What does Elon Musk say about leadership? ›

“I don't create companies for the sake of creating companies, but to get things done.” Elon Musk's leadership style, transformational leadership, focuses on creating real positive change in the world. This type of leader is action-oriented.

What are the 3 importance of leadership? ›

Leadership is important because it inspires, motivates, and sets an example for people to accomplish positive changes in the world. Leaders establish a vision, provide a plan of action, and build strong relationships with their followers.

What did Einstein say about leadership? ›

Albert Einstein once said, "The leader is one who, out of the clutter, brings simplicity … out of discord, harmony … and out of difficulty, opportunity." Being a leader is no easy task -- it takes hard work, courage and risk-taking.

What are 10 motivational quotes? ›

100 Inspirational Quotes
  • "When you have a dream, you've got to grab it and never let go." ...
  • "Nothing is impossible. ...
  • "There is nothing impossible to they who will try." ...
  • "The bad news is time flies. ...
  • "Life has got all those twists and turns. ...
  • "Keep your face always toward the sunshine, and shadows will fall behind you."
13 Oct 2022

What should a leader not do? ›

10 "people" mistakes leaders make
  • Not taking time to bond with people. ...
  • Being unavailable and inaccessible. ...
  • Not focusing on developing talent. ...
  • Not giving regular feedback about performance. ...
  • Not taking emotions into account. ...
  • Managing conflict ineffectively. ...
  • Not driving change. ...
  • Not encouraging others to take risks.

Are leaders born or made? ›

For decades, people have been trying to figure out whether great leaders are born with innate leadership skills or if you can develop people into leaders. Recent scientific studies suggest that leadership is 30% genetic and 70% learned. These findings propose that leaders are made not born.

What are the qualities of a leader? ›

The Top 10 Qualities of a Great Leader
  • Vision. ...
  • Inspiration. ...
  • Strategic & Critical Thinking. ...
  • Interpersonal Communication. ...
  • Authenticity & Self-Awareness. ...
  • Open-Mindedness & Creativity. ...
  • Flexibility. ...
  • Responsibility & Dependability.

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